Customer service | Energy market

Energy market

There is currently a lot of unrest in the energy market. This because of the conflict between Russia and Ukraine and the tensions of this war on the rest of the world. As a result of all this, energy rates have risen sharply. 

Fixed contracts are not concluded in the current energy market and Europe groans under the high rates for gas and electricity. Our specialists know how to quickly anticipate the challenges in the market with the dynamic energy contract. Despite the fact that as an energy supplier we cannot exert any influence on price changes in the trading markets, we ensure with the dynamic energy contract that you never pay more than the purchase price. We constantly monitor the hourly and daily prices on the trading market, purchase at the lowest point and pass on the rates directly to you.

The reason that energy prices have risen so quickly and so violently has everything to do with the war between Russia and Ukraine. Due to the sanctions imposed by the world on Russia, the latter is turning off the gas tap. With this, Russia, as one of the largest oil and gas exporters, affects all European countries. And because electricity is largely generated with gas, you logically also see an increase in electricity rates.

Can we guarantee? Our specialists are constantly working on risk reduction, so that the chance of not being able to deliver is negligible.

Do you have a dynamic contract? Then you are assured of a low hourly price for electricity and daily price for gas. We cannot take away the 'pain' of rapidly rising rates; we can mitigate this by making smart purchases on the energy market every day.

With all the geopolitical turmoil in Europe and the rest of the world, there is no telling. Energy rates fluctuate due to many factors anyway. Nevertheless, they are still reasonably predictable. In the unknown-unique situation we are currently in, making a correct forecast is very difficult. One thing is certain. Much depends on developments in Ukraine. 

By constantly monitoring the rates on the energy market, our energy specialists can make purchases at the right time. 

Under the guise of: 'We will not leave you out in the cold', the government has already intervened a number of times since January 2022. By introducing various measures, the government wants to prevent citizens from being unable to pay their energy bills.

The measures are as follows:

  • the government is going to introduce a temporary price cap. As of 1 January 2023, this means a maximum price for electricity consumption up to 2900 kWh and gas consumption up to 1200 m³. The maximum price is €0.40 for 1 kWh of electricity and €1.45 for 1 m3 of gas. For higher consumption, the rate that is laid down in your energy contract applies. The price cap will run until January 1, 2024. 
  • In the run-up to the price ceiling, there will be an energy compensation of €190 per month in November and December 2022. This scheme applies to consumers and other 'small consumers', such as the self-employed, shops, associations and some small SMEs. This energy compensation is settled directly by your energy supplier. 
  • The temporarily reduced VAT rate also applies to the second half of 2022. The measure will not be extended further. VAT on energy will go from 9% back to 21% in 2023
  • The government has promised an energy allowance of 1300 euros for minimum wage earners (maximum 120% of the minimum wage), with the option of receiving the first 500 euros in 2022. You can apply for this energy surcharge at your municipality.
  • For business customers, there is (in October 2022) no certainty from the government. The minister has indicated that the possibility of an additional subsidy scheme for business customers is being investigated